Check before you buy
Cancellation rights and refunds for short-term insurance can differ by policy and circumstances. Read the insurer terms and the separately disclosed GreenOnMID service fee terms before paying.
INSURANCE GUIDES / EXPLAINED
Cancelling short-term motor insurance
Questions to ask before buying, especially when cover is already active.
THE SHORT VERSION
Questions to ask before buying, especially when cover is already active.
Why commencement matters
If cover has already started, a refund may differ from one for a policy that has not yet begun. The length of the policy, amount of time elapsed and contractual terms can all matter. Do not assume a full refund is available.
How to request cancellation
Follow the process in the issued documents or contact the correct provider. Keep a record of any reference and written confirmation. Simply not using the car does not cancel the contract by itself.
GOOD TO KNOW
Common questions
Can I cancel after cover starts?
Your rights depend on the applicable rules and policy terms; consult the insurer’s documents.
Is the service fee automatically refundable?
Do not assume so. The actual fee terms must be disclosed before you become liable to pay.