A practical checklist for reviewing a certificate and schedule.
A practical checklist for reviewing a certificate and schedule.
Compare the registration, vehicle, named driver and insurer name with the information you submitted. Pay attention to spelling and any restrictions in the schedule. If the vehicle or driver is wrong, contact the provider before driving.
The effective start and end date/time determine when you can rely on the policy. A document issued at one time may specify a different commencement time. Check whether the policy permits commuting, business use or other planned activities.
Keep a digital copy in a location you can access without relying on an email search. Record claims and customer-service contacts from the policy. If something seems inconsistent, seek clarification from the insurer rather than editing the document yourself.
No. It confirms a payment event, not necessarily the issue or start of insurance.
Contact the issuing insurer or authorised provider and do not assume the mistake is harmless.