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INSURANCE GUIDES / EXPLAINED

What is an insurance product information document?

How to use an IPID alongside your policy wording.

THE SHORT VERSION

How to use an IPID alongside your policy wording.

01 / THE DETAILS

What an IPID is designed to do

An Insurance Product Information Document summarises key product features in a standardised format for many general insurance products. It can help highlight the broad type of cover, exclusions, obligations and cancellation information.

02 / THE DETAILS

A summary is not the entire contract

The IPID is not a substitute for the full policy wording and schedule. Those documents may contain conditions or endorsements specific to your vehicle or risk. Read them together.

03 / THE DETAILS

What to check before payment

Look for the insurer and product identity, principal exclusions, restrictions and the cancellation summary. If a required document has not been supplied, request it from the authorised provider before proceeding.

GOOD TO KNOW

Common questions

Will GreenOnMID issue the IPID itself?

Required product documentation must come from the insurer or authorised provider, as applicable.

Can I rely only on the IPID for a claim?

No. The policy contract governs the claim subject to applicable law.